Privacy Policy

1. Introduction

We at Incredible Hair & Beauty (“we”, “us”, “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and keep safe your personal information when you visit our website, make a purchase, or otherwise interact with us.

2. What Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Mailing address
Payment information (e.g. credit card, where necessary)
Order history and purchase details
IP address, browser type, and device information
Cookies and usage data

3. How We Use Your Information

We use your personal information to:

Process and fulfill orders and payments
Communicate with you (e.g. order updates, customer support)
Improve our website, products, and services
Send you marketing and promotional communications (where you’ve consented)
Detect and prevent fraud or misuse
4. Disclosure of Information

We may share your personal information with:

Service providers and partners (e.g. payment processors, shipping carriers)
Legal or regulatory authorities if required by law
Other parties with your consent
We will not sell your personal information to third parties.
5. Cookies & Tracking

We use cookies and similar tracking technologies to:

Improve website performance
Remember your preferences
Understand how visitors use our site
You can choose to disable cookies via your browser settings, but that may limit certain features of the site.

6. Data Security

We take reasonable steps to protect your personal information from loss, unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain your personal information only as long as needed for the purposes for which it was collected, or to comply with legal obligations.

8. Your Rights

Depending on where you live, you may have rights such as:
Accessing your personal information

Correcting inaccurate data
Deleting your information
Restricting or objecting to certain processing
Withdrawing consent

If you wish to exercise any of these rights, contact us using the details provided on our website.

9. International Transfers

If we transfer your personal information to countries outside Australia, we will ensure appropriate safeguards in line with applicable privacy laws.